POLICY

Your privacy is priority number one at Topaz Custom Jewelry & Accessories when you are buying online. All payments are made through a secure 128-bit Secure Socket Layer, SSL connection. The SSL is a technology is used by Topaz to secure the privacy of your credit card information online. The information that is gathered will not be sold or used in any way. In fact, your credit card information is destroyed right after purchase, to prevent any problems that could occur. You will know that you are safe buying online with Topaz Custom Jewelry & Accessories.

What is your exchange policy?

Exchanges are accepted on merchandise within 15 days of receipt for items that HAVE NOT BEEN WORN and with ALL tags attached. Please complete the exchange portion of your invoice and include it with your package. PLEASE NOTE: Shipping and handling charges are non-refundable.

Where do I send my exchange?

Please send your exchange to:

Topaz Custom Jewelry

2554 Yonge St.

Toronto,Ontario

M4P-2J2

Canada

How do I make an exchange?

Simply follow the instructions on the invoice included with your package. Securely pack and seal the merchandise and invoice in an appropriate shipping box or bubble envelope, and send back to us using an insured service to the above address. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).

Call NOW 416-480-0040
2554 Yonge Street Toronto ON M4P2J2