Enjoy Free Shipping over $100

Shipping and Exchange

Our in stock items normally ship in 1 to 3 days from time of order. Most of our jewelry is made by hand to order, in which case will ship 1 to 3 weeks after receiving your order. You will be notified promptly by email. However, should you require your jewelry sooner we will make every effort to fulfill your deadline to the best or our ability.

Domestic shipping within Canada

All packages are shipped via Canada Post regular parcel service. Average shipping time is 4 – 7 days, depending on the destination.

Free shipping for orders over $150 in Canada.

Flat rate is $15 across Canada.

For shipments within Canada, individual provincial taxes will be applied at time of checkout.

Please email to 1topazjewelry@gmail.com to request expedited shipping. Additional shipping charges may apply.

All shipping costs for repairs or exchange are the responsibility of the customer.

Shipping to the Continental USA

All packages are shipped via Canada Post Expedited Parcel service. Average shipping time is 4 -7 days, depending on the destination.

Flat rate is $40 across the continental USA.

Please email to 1topazjewelry@gmail.com  to request expedited shipping. Additional shipping fees may apply.

Customs fees and taxes may apply to your purchase. These are the responsibility of the customer and will be due on delivery and paid to carrier.

All shipping costs for exchange or repairs are the responsibility of the customer.

Exchange Policy
We want you to LOVE your piece of jewelry. If you have received something that is not your favorite, please feel free to come in and choose something else. We are sure that we will be able to help you. There is a 10 day time period for exchanges, as stated on our receipts. However, exchanges outside of that time period may be possible on a case by case basis.
Unfortunately we do not do refunds, but there are a few good alternatives.
1. You can choose another piece of jewelry for the same or higher value.
2. You can turn your unwanted item in to a Gift Card that can be used at a later date.

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